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Digital Operations Manager
vor 2 Monaten
We are seeking a highly skilled Digital Operations Manager to join our team at Erbe Elektromedizin GmbH. As a key member of our Service department, you will play a crucial role in driving the success of our digital product portfolio.
Key Responsibilities- Global Support: Provide strategic guidance and support to our subsidiaries worldwide in building operational capacities for our digital products.
- Digital Product Administration: Ensure the smooth administration, maintenance, and support of our digital products during commissioning and ongoing operations.
- Strategic Concept Development: Develop and implement strategic concepts to optimize the development of skills in subsidiaries and headquarters, maximizing effectiveness.
- Digital Service Solutions: Design and implement new digital service solutions, aligning requirements with stakeholders to deliver customer-centric and future-proof solutions.
- Critical Infrastructure Support: Support the operational capability of critical infrastructure, including servers, cloud, and authentication concepts, and contribute to process improvements.
- Quality Standards: Implement and manage uniform quality standards across regions to ensure consistency and service excellence.
- Data Analysis: Prepare data, reports, and charts to support informed decision-making and create transparency.
- Education: University degree in computer science, business informatics, or a comparable qualification.
- Experience: Extensive experience in IT project management, ideally in the field of digital products in a medical technology company.
- Skills: Strong analytical and problem-solving skills, excellent communication skills, and a high level of service orientation.
- Language: Fluency in English and ideally in German.
- Ergonomic Workstations: State-of-the-art equipment and ergonomic workstations.
- Work-Life Balance: Support with vacation care and external advice for all life situations.
- Attractive Salary: Attractive monthly salary with special payments in line with and outside of collective agreements.
- Training Opportunities: Wide range of internal and external training opportunities.