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Field Service Engineer
vor 1 Monat
We are seeking a highly motivated and experienced Field Service Engineer to join our team in Germany. As a Field Service Engineer, you will be responsible for scheduling and performing territory service work, ensuring a high degree of customer satisfaction.
Key Responsibilities:
- Scheduling and performing territory service work, including on-site installation and preventative maintenance.
- Responsible for account management, ensuring a high degree of customer satisfaction.
- Performing reactive territory repair visits.
- Being available to travel at short notice to support other Field Service Engineers when needed.
- Timely completion of all required documentation.
- Communicating any product quality issues to the appropriate persons.
- Working closely with the Sales team and the Field Applications Specialists.
About You:
- Exceptional time management skills and ability to prioritize workload.
- Self-motivated team player with a strong customer focus.
- Previous experience working with sample management or liquid handling equipment is advantageous.
- Ability to travel on short notice, with at least 70% of travel time.
- Previous experience with electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors.
- Strong communication skills and a proactive approach to workload.
- Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering.
- Valid Passport.
Our Commitment to You:
We offer a competitive salary package and comprehensive benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus. We prioritize supporting our employees' diverse needs as we strive for excellence together.
