Technical Account Manager

vor 3 Wochen

Hamburg, Hamburg, Deutschland adjoe GmbH Vollzeit
Unlock Business Growth with adjoe GmbH

Are you a tech-savvy professional looking to drive business success? Join adjoe GmbH as a Technical Account Manager and become the link between our clients and our cutting-edge ad platform. With a focus on technical onboarding and integration, you'll ensure a seamless experience for our app partners and help them maximize their revenue streams.

As a key member of our team, you'll work closely with stakeholders, teams, and clients to provide data-driven insights and solutions that drive business growth. Your analytical and communication skills will shine as you identify integration issues, work with our product team to create solutions, and contribute to maintaining easy-to-understand documentation of the integration process.

At adjoe GmbH, we're passionate about innovation and disruption in the app economy. Our international English-speaking team is dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users. If you're a motivated and ambitious professional with a passion for ad tech, we want to hear from you

What You'll Do:
  • Manage the technical onboarding of our newest app partners and ensure a smooth implementation process.
  • Become the link between various stakeholders, teams, and clients to provide clients with solutions to maximize their business goals.
  • Assist the supply business team by providing them with data-driven insights into how they can reach their KPIs based on the analysis, aggregation, and visualization of adjoe's data.
  • Put on your detective hat and support publishers with issues they may face when integrating adjoe, ranging all the way from basic issues in their mobile app code to fine-tuning configurations.
  • Proactively identify integration issues that publishers may face and work with the product team to create solutions for these issues.
  • Contribute to maintaining easy-to-understand documentation of the integration process.
Who You Are:
  • You have a skill for communicating complex technical information to business teams and partners.
  • You are able to turn data into clear and actionable insights and document these in understandable spreadsheets or wiki pages to drive business growth.
  • You thrive in a team environment and are an excellent cross-team communicator.
  • You have excellent analytical and communication skills and can use SQL to query databases.
  • Basic Knowledge of HTML and JavaScript & you know you don't eat cookies in IT.
  • You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don't work.
  • Plus: You are familiar with Java or have experience building your own apps.
Perks:
  • Work-Life Package: 2 remote days per week, 30 vacation days, 3 weeks per year of remote work, flexible working hours, dog-friendly kick-ass office in the center of the city.
  • Wealth building: virtual stock options for all our regular employees.
  • Relocation Package: Visa & legal support, relocation bonus, reimbursement of German Classes costs and more.
  • Happy Belly Package: Monthly company lunch, tons of free snacks and drinks, free breakfast & fresh delicious pastries every Monday
  • Physical & Mental Health Package: In-house gym with personal trainer, various classes like Yoga with expert teachers.
  • Activity Package: Regular team and company events, hackathons.
  • Education Package: Opportunities to boost your professional development with courses and trainings directly connected to your career goals
  • Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being.

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