Technical Account Manager

vor 2 Monaten

Hamburg, Hamburg, Deutschland Deep Media Technologies Vollzeit
About Deep Media Technologies

We are a professional start-up with an international team of over 100 colleagues, which has established a digital, certified media platform within 5 years. As an independent digital media service provider of the next generation, we advise advertisers on their digital marketing activities and combine media with machine optimization. Our platform enables cross-channel management - regardless of Google, Facebook, Instagram, or TikTok. Decisions on media are increasingly made by machines at our company. This leads to demonstrably better performance values.

Job Description

We are looking for a Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for providing technical support and guidance to our clients on the use of our digital media platform. You will work closely with our media management team to identify and resolve technical issues, and provide training and support to clients on the use of our platform.

Key Responsibilities
  • Provide technical support and guidance to clients on the use of our digital media platform
  • Work closely with our media management team to identify and resolve technical issues
  • Provide training and support to clients on the use of our platform
  • Collaborate with our software engineering team to develop and improve our platform
Requirements
  • Abgeschlossenes oder kurz vor dem Abschluss stehendes Studium (z.B. Informatik, Wirtschafts- und Medien-Informatik oder BWL)
  • Verständnis für technische Aspekte & analytisches Denken
  • Interesse an digitalen Themen und Trends
  • Detailorientiertes und lösungsorientiertes Arbeiten
  • Kommunikationsstärke
  • Fließende Deutsch- und Englischkenntnisse
What We Offer
  • Du bist Teil eines professionellen & jungen Unternehmens
  • Fortbildungsmöglichkeiten (z.B. Messen, Schulungen, externe Speaker)
  • Diverse Team- und Company-Events
  • Ergonomischer Arbeitsplatz & modernes Equipment
  • Kostenfreie Drinks & Snacks
  • Social Days pro Jahr
  • Kostenfreie Nutzung angeschlossener Premium-Apartments in Top Ostsee-Lage
  • Überraschungsgeschenk zu deinem Geburtstag durch unser Buddy-System
  • Spannende und verantwortungsvolle Aufgaben von Anfang an
  • Erstklassige Ausbildung im Bereich Digital Marketing mit sehr guten Karrierechancen und Aufstiegsmöglichkeiten
  • Du bringst Ideen in ein wachsendes Unternehmen ein & gestaltest aktiv mit
  • Flexible Arbeitszeiten, angepasst an dein Studium
  • Überdurchschnittliches, attraktives Gehalt
  • Modernes Office in der Hamburger City
  • Möglichkeit für Homeoffice/ Work Anywhere/ Remote (europaweit)

Our company follows the 'New Work'-approach and is characterized by a high level of dynamics, flat hierarchies and a strong feedback culture. We live a mix of start-up spirit and Hanseatic merchant style and rely on an international and diverse team. Our company's daily life is shaped by the diversity of our colleagues. Therefore, you and your qualifications are relevant - ethnicity, gender awareness, skin color, origin, nationality, religion, sexual orientation and physical or mental disabilities play no role for us. In addition, our offices are barrier-free.
Außerdem ist Nachhaltigkeit kein neues Thema für uns, sondern täglich gelebte Praxis mit dem Ziel unseren CO2-Abdruck zu minimieren und kompensieren - deshalb sind wir auch offizieller ClimatePartner.
Du hast Lust, in einem professionellen, jungen Unternehmen dabei zu sein, dieses mitzuentwickeln und deine Ideen einzubringen zwischen motivierten jungen Kolleg:innen, Eis und Raw Food?

What to Expect in the Application Process

In our modern application process, we rely on digital, simplified procedures with transparent criteria. We attach great importance to mutual getting to know each other, which is why we take the time to get to know our applicants in several consecutive conversations with different team members. The entry into Deep Media follows a professional onboarding consisting of introduction sessions, webinars from our Deep Media Academy and practical work on first own projects.

Bei weiteren Fragen kannst du dich auch gerne an unser People & Culture Team wenden.

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