IT Customer Service Representative
Vor 6 Tagen
Patrique Mercier Recruitment is currently seeking a skilled professional to fill a German Speaking Customer Support role for IT companies. This exciting opportunity involves providing exceptional customer support services to German-speaking clients in the IT industry.
As a German Speaking Customer Support specialist, your primary responsibility will be to assist customers with their inquiries, provide technical support, and ensure customer satisfaction. You will handle customer queries through multiple communication channels and provide prompt and accurate solutions.
Our client values a strong work ethic and offers a collaborative and supportive work environment. By joining our client's team, you will have the opportunity to work with cutting-edge technology, gain valuable industry knowledge, and contribute to the success of IT companies.
Key Responsibilities- Provide exceptional customer support to German-speaking clients in the IT industry
- Assist customers with inquiries and technical issues
- Communicate effectively through various channels
- Provide timely and accurate solutions to customer problems
- Maintain a high level of technical knowledge
- Collaborate with team members to ensure customer satisfaction
- Adhere to company guidelines and procedures
- Fluency in German and English, both written and spoken
- Strong communication and interpersonal skills
- Ability to handle customer inquiries and technical issues effectively
- Strong problem-solving and troubleshooting abilities
- Ability to work well in a team and fast-paced environment
- Attention to detail and ability to multitask
- Proficient in using computer systems and software applications
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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