Store Operations Manager

Vor 6 Tagen

Frankfurt am Main, Hessen, Deutschland abercrombie-fitch-co. Vollzeit

About the Role

The Assistant Manager is a dynamic and multifaceted role that combines business strategy, operations, creativity, and people management. As a key member of our store team, you will be responsible for driving sales results by analyzing the business and providing best-in-class customer service.

Key Responsibilities

  • Oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes.
  • Develop and implement strategies to improve customer experience and drive sales growth.
  • Lead a team of employees, providing coaching, training, and development opportunities to ensure excellent customer service and sales performance.
  • Manage store inventory, including receiving, stocking, and maintaining a visually appealing store environment.
  • Collaborate with the store management team to achieve sales goals and implement visual merchandising strategies.
  • Stay up-to-date on company policies, procedures, and visual merchandising standards.

Requirements

  • Bachelor's Degree or equivalent experience in a customer-facing role.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Knowledge of retail operations, including inventory management, visual merchandising, and customer service.

What We Offer

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee discount program.
  • Access to exclusive employee events and perks.

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