Head of Operations

vor 2 Wochen

Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH Vollzeit
Join Our Team as Head of Operations

At E Drive GmbH, we are seeking a highly skilled and experienced professional to lead our operations team. As Head of Operations, you will play a crucial role in ensuring the smooth functioning of our e-mobility business.

Key Responsibilities
  • Manage and analyze customer requests within our CRM/Predictive Maintenance Tool
  • Develop and implement strategies to improve our service quality and operational excellence
  • Collaborate with our field service partners to ensure efficient and effective operations
  • Ensure compliance with industry legislation and regulatory frameworks
  • Contribute to the growth and development of our eMobility business
Requirements
  • University degree in electrical engineering or a related field
  • Proven experience in the eMobility industry or customer services
  • Initial experience in DC infrastructure operations
  • Excellent communication and negotiation skills in English and German
  • Ability to problem solve and prioritize workload collaboratively
What We Offer
  • Hybrid work model with flexible working times
  • Modern and agile work environment with opportunities for lifelong learning
  • Family service support and full board
  • Various health offers and corporate benefits
  • Central location with good public transport connection
Inclusion

We strive to provide a fair and inclusive application process for individuals with disabilities.

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