Gaggenau Partner, Experience
Vor 4 Tagen
Experience the Future of Home Appliances
Brighten up your career with BSH Home Appliances Corporation, a leading manufacturer of top-notch home appliance brands, as a Gaggenau Partner, Experience & Design Center
About the Role
We're seeking a highly skilled and motivated individual to join our dynamic team as a Gaggenau Partner, Experience & Design Center. As a key member of our EDC team, you will be responsible for delivering exceptional service to our clients and visitors, focusing on Gaggenau products and brand expertise.
Key Responsibilities
- Provide top-notch service to meet the needs of EDC clients and visitors, with a focus on Gaggenau product and brand expertise.
- Meet with Gaggenau clients and offer solutions to their appliance specification needs, providing design guidance as required.
- Create detailed lists of appliances for clients based on their project needs and pair them with an appropriate retail dealer for purchasing.
- Drive outreach and cultivate business with the architecture and design community to create brand and product awareness, working with the Gaggenau Trade Concierge Manager and EDC Team.
- Maintain Gaggenau showroom merchandising standards and work with EDC manager for current product assortments, service needs, and visual standards.
- Lead all Gaggenau in-EDC trainings for co-workers, dealers, trade, BSH teams, and developer projects.
- Create training curriculums for the different sales channels following adult education learning practices, to be used in EDC and virtually.
- Guide the EDC Culinary staff on training needs and recipe development for hands-on training experiences.
- Assist in the execution of trade-specific events to maintain and enhance product knowledge and market awareness, driving sales results.
- Prepare and deliver Gaggenau Brand and Product presentations for all levels of BSH and industry partners.
- Make decisions for the planning, management, and execution of national-level programs, events, and meetings (e.g., builders, dealers, and professional trade organizations) at local EDC.
- Manage Gaggenau luxury partner opportunities and execution of luxury consumer programs/events at local EDC, overseeing programs end-to-end, including identifying/securing luxury partners, run-of-event, budgets/vendors, hosting, and coordination with Mgr. EDC.
- Travel in market for cultivation of luxury partners' development and act as brand ambassador at regional events and networking opportunities.
- Manage Gaggenau in-person EDC program/event websites and communications.
Your Profile
We're looking for a highly skilled and motivated individual with:
- Bachelor's degree – Required
- Certification (interior design/spatial planning) – Preferred
- 3-5 Years of Experience (luxury sales/business development) – Preferred
- 3-5 Years of Experience (spatial planning/interior architecture) – Preferred
- 3-5 Years of Experience (Sales experience in a showroom setting) – Required
- 3-5 Years of Experience (Adult learning/training) – Required
- 3-5 Years of Experience (event management/community partnership creation) – Required
- Strong knowledge of Gaggenau brand & products, as well as competitors
- Education and/or strong career experience of spatial planning and kitchen design
- Strong understanding of the industry's retail sales environment and operations of the business
- Able to communicate effectively and present to small, medium, and large audiences
- Good facilitation and presentation skills, delivering training in an engaging fashion
- Self-motivated and able to thrive in both a team and highly autonomous setting
- Conduct oneself as a professional representative of a luxury brand with polish, energy, and enthusiasm
- Excellent interpersonal skills, written, computer skills, and organizational skills
- Direct working knowledge of the luxury household appliance industry
- Direct working knowledge of the luxury design/build industry
- Experience in event planning and execution
- CEU certification (or ability to be certified within first 6 mo of role)
- Use of CRM system, like Sales Force, basic Microsoft suite use- Excel, Word, PPT
- Understand/create sales tracking and ability to define/measure KPIs
- Must be able to drive locally and have an active driver's license in good standing with the DMV
- May travel to other BSH locations/dealers as needed
- Travel Percentage – 30%
Your Pay & Benefits
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible, then the payments range from 0% to 200% of target, with details laid out within the plan document.
Benefits offered include:
- Medical, dental, vision, life insurance, short and long-term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
- Wellness Plan that allows participating employees to earn lower medical care premiums.
- 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit-sharing contribution dependent on company profitability.
- Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
- 40 hours of paid personal leave (Production Line).
- 12 days of paid holidays per year (max 8 hours paid per day).
- Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone, and a company vehicle for eligible positions.
Further Information
Please visit and learn about what makes BSH a Top Employer.
At BSH, we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential - EOE/AA Employer.
This position is eligible for the Employee Referral Bonus program.
We participate in E-Verify.
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