Electrical Engineer

vor 3 Wochen

Karlsruhe, Baden-Württemberg, Deutschland Rückert + Müller GmbH Vollzeit
About Us

Rückert + Müller GmbH is a leading provider of electrical systems and services for residential, commercial, and industrial buildings. With over 50 employees in the Karlsruhe region, we offer a wide range of energy and building technology solutions.

Job Summary

We are seeking a highly skilled and experienced electrical engineer to join our customer service team. As a technical specialist, you will be responsible for leading a team of technicians and apprentices on up to 5 service vehicles, managing customer requests, and ensuring timely and efficient service delivery.

Key Responsibilities
  • Lead a team of technicians and apprentices on service calls, ensuring timely and efficient completion of tasks
  • Manage customer requests, including repairs, upgrades, and maintenance, and provide solutions that meet customer needs
  • Oversee the maintenance of security lighting and alarm systems, ensuring timely and regular maintenance
  • Evaluate existing electrical systems to ensure safe and proper operation, and identify opportunities for improvement
  • Provide expert advice to customers on electrical system upgrades, energy efficiency, and security solutions
  • Develop and implement service plans, including creating work orders and overseeing project execution
  • Review and approve technician documentation and invoices, ensuring accuracy and completeness
  • Participate in quality management initiatives, analyzing customer satisfaction, quality, and revenue to drive continuous improvement
Requirements
  • Master's degree in Electrical Engineering or equivalent experience
  • Excellent knowledge of electrical systems, including design, installation, and maintenance
  • Strong business acumen, including financial management and customer service skills
  • High level of integrity, loyalty, and commitment to excellence
  • Excellent communication and leadership skills, with ability to work effectively in a team environment
  • Flexibility, adaptability, and willingness to learn and improve processes
  • Valid driver's license (Class B or BE)
Benefits
  • Opportunity to work in a dynamic and growing company with a strong focus on innovation and customer satisfaction
  • Modern and team-oriented work environment
  • Competitive salary and benefits package, including training and development opportunities
  • Flat organizational structure and short decision-making processes
  • Company car with private use
  • Flexible working hours and time-off arrangements
  • Additional vacation time beyond statutory minimum
  • Performance-based bonuses and profit-sharing

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