Collection Specialist

vor 1 Tag


Munich, Bayern, Deutschland Wemolo Vollzeit
Collection Specialist

We are seeking an experienced and dynamic Collection Specialist to lead our endeavors to new markets, and make operations on the existing markets more profitable. This role is pivotal in managing our end-to-end fine collection process, including data collection, evaluation of process changes, and financial efficiency.

Key Responsibilities
  • Collection Oversight: Lead the end-to-end fine collection process, ensuring efficient data collection, evaluating process changes, and enhancing financial efficiency
  • Owner Data: Define workflows to ensure efficient and lawful retrieval of car owner data, adhering to EU regulations and data protection laws
  • Payment Adaptation: Understand and adapt processes to accommodate international payment patterns
  • Performance Metrics: Define, analyze, and monitor KPIs, implementing continuous improvement initiatives
  • Process Improvements: Develop and continuously refine processes to streamline all operational collection activities
  • Interdepartmental Collaboration: Work closely with internal departments to streamline operations and enhance the customer experience
Requirements
  • Background: Proven experience in collections, analytics, or a related field
  • Analytical: Strong critical thinking skills with a hands-on approach to problem-solving
  • Technical Proficiency: Proficiency in BI tools such as PowerBI, Tableau, or Metabase
  • Data-Driven: Demonstrated ability to implement process-specific KPIs
  • Communication: Excellent communication and interpersonal skills
  • Decision Making: Strong problem-solving and decision-making abilities
  • Language Skills: Fluent in English; proficiency in German is highly desirable
What We Offer
  • Flexibility: Our model allows you to tailor your work schedule to your unique requirements, ensuring maximum flexibility
  • Equipment: Decide on your own equipment to work efficiently and comfortably
  • Workation: Work in inspiring locations during your Workation for fresh ideas
  • Development: Take advantage of our language courses or in-house training programs to learn new skills
  • Catering: Fresh coffee from our portafilter machine around the clock for your energy and productivity
  • Dress code: Dress in a way that makes you feel most comfortable
  • Measurable goals: Our agile methods allow you to directly measure your impact on our product and company success
  • Events: Celebrate our successes at our legendary team events and OKR parties
  • Health: We support your health and fitness with EGYM to keep you active
  • Security: Your workplace security is ensured by our profitable business model
  • Profit sharing: Benefit from our Virtual Stock Option Plan (VSOP) and participate in the success of Wemolo

We value diversity and inclusion in the workplace, and we welcome applications from candidates of all backgrounds.


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