Aktuelle Jobs im Zusammenhang mit After-Sales Service Manager in France - Krefeld, Nordrhein-Westfalen - XCMG Europe GmbH
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After-Sales Service Manager in France
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland XCMG Europe GmbH VollzeitYour MissionWe are seeking a highly skilled After-Sales Service Manager to join our team at XCMG Europe GmbH in Krefeld. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction through prompt and effective resolution of customer complaints.Your Profile10+ years of experience in after-sales service...
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After-Sales Service Manager in France
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland XCMG Europe GmbH VollzeitYour MissionWe are seeking a highly skilled After-Sales Service Manager to join our team at XCMG Europe GmbH in Krefeld. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction through prompt and effective resolution of customer complaints.Your Profile10+ years of experience in after-sales service...
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After Sales Specialist
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After Sales Specialist
vor 2 Monaten
Krefeld, Nordrhein-Westfalen, Deutschland IO Hawk Invest GmbH VollzeitJob DescriptionWir suchen einen motivierten und engagierten After Sales Associate, der sich auf die Betreuung unserer Kunden konzentriert und ihnen bei Fragen und Problemen hilft.AufgabenDer Schwerpunkt Ihrer Aufgaben liegt in der Durchführung der After-Sales- und Service-AufgabenAnbieten von ReparaturenEingehen auf ReklamationenBeratung und Betreuung...
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After Sales Associate
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Krefeld, Nordrhein-Westfalen, Deutschland IO Hawk Invest GmbH VollzeitAufgabenWir suchen zum nächstmöglichen Zeitpunkt einen After Sales Associate / Kundenberater für unsere Filiale in Krefeld:Der Schwerpunkt Ihrer Aufgaben liegt in der Durchführung der After-Sales- und Service-Aufgaben • Sie sind der Ansprechpartner für Kunden bei Fragen und Problemen • Anbieten von Reparaturen • Eingehen auf Reklamationen •...
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After Sales Specialist
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland IO Hawk Invest GmbH VollzeitAbout IO Hawk Invest GmbHIO Hawk Invest GmbH is a pioneering company in the field of electromobility, developing innovative transportation solutions with its partners. Our products are designed and manufactured at our facility in Krefeld, Germany, and are subject to continuous improvement and development by our team of designers and engineers. We are a...
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After Sales Specialist
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland IO Hawk Invest GmbH VollzeitAbout IO Hawk Invest GmbHIO Hawk Invest GmbH is a pioneering company in the field of electromobility, developing innovative transportation solutions with its partners. Our products are designed and manufactured at our facility in Krefeld, Germany, and are subject to continuous improvement and development by our team of designers and engineers. We are a...
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Service Account Manager
vor 2 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ VollzeitUnlock Your Potential in the Feed and Biofuel IndustryAt ANDRITZ, we are committed to delivering innovative, high-quality solutions to our customers. As a Service Account Manager, you will play a key role in developing service sales in the DACH region for new and existing customers.Your Key Responsibilities:Developing service sales strategies to drive growth...
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Service Account Manager
vor 2 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ VollzeitUnlock Your Potential in the Feed and Biofuel IndustryAt ANDRITZ, we are committed to delivering innovative, high-quality solutions to our customers. As a Service Account Manager, you will play a key role in driving service sales in the DACH region, ensuring order intake targets, and developing sales strategies.Your Key Responsibilities:Develop and implement...
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Service Account Manager
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Service Account Manager
vor 3 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ VollzeitUnlock Your Potential as a Service Account Manager at ANDRITZAre you passionate about delivering exceptional customer service and driving sales growth in the feed and biofuel industry? Do you have a strong background in technical sales and a knack for building strong relationships with customers? If so, we want to hear from you!As a Service Account Manager...
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Service Account Manager
vor 4 Wochen
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Service Account Manager
vor 4 Wochen
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Service Account Manager
vor 2 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland ANDRITZ VollzeitUnlock Your Potential at ANDRITZAs a Service Account Manager at ANDRITZ, you will play a crucial role in driving service sales growth in the DACH region. Your primary responsibility will be to develop and implement sales strategies to ensure order intake targets are met. You will work closely with customers to understand their needs and provide tailored...
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Earthmoving Equipment Sales Professional
vor 1 Woche
Krefeld, Nordrhein-Westfalen, Deutschland XCMG Europe GmbH VollzeitYour MissionWe are seeking a highly skilled and experienced sales professional to join our team at XCMG Europe GmbH. As a Regional Sales Manager, you will be responsible for developing and implementing targeted sales strategies for our earthmoving equipment.Your ProfileBachelor's degree in business, engineering, or a related field10+ years of sales and...
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Aftersales Manager DACH
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland XCMG Europe GmbH Vollzeit{"h1": "Aftersales Manager DACH", "h2": "Verantwortlichkeiten", "ul": ["Die Organisation und das Management der After-Sales-Prozesse und der technischen Dienstleistungen", "Die Weiterentwicklung der Teammitglieder sowie deren fachliche und disziplinarische Führung", "Regelmäßige Qualitäts- und Management-Reportings sowie die Schulung der Händler und...
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Aftersales Manager DACH
vor 1 Monat
Krefeld, Nordrhein-Westfalen, Deutschland XCMG Europe GmbH Vollzeit{"h1": "Aftersales Manager DACH", "h2": "Verantwortlichkeiten", "ul": ["Die Organisation und das Management der After-Sales-Prozesse und der technischen Dienstleistungen", "Die Weiterentwicklung der Teammitglieder sowie deren fachliche und disziplinarische Führung", "Regelmäßige Qualitäts- und Management-Reportings sowie die Schulung der Händler und...
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Regional Sales Manager
vor 4 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland Cepheid VollzeitAbout the RoleCepheid is seeking a highly motivated and experienced Regional Sales Manager to join our German team. As a key member of our sales team, you will be responsible for driving growth and expansion of our sales in Germany, specifically in the North region.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed assigned targets,...
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Regional Sales Manager
vor 4 Wochen
Krefeld, Nordrhein-Westfalen, Deutschland Cepheid VollzeitAbout the RoleCepheid is seeking a highly motivated and experienced Regional Sales Manager to join our German team. As a key member of our sales team, you will be responsible for driving growth and expansion of our sales in Germany, specifically in the North region.Key ResponsibilitiesDevelop and execute sales strategies to meet and exceed assigned targets,...
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Junior Sales Manager
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Krefeld, Nordrhein-Westfalen, Deutschland MBmedien Group GmbH VollzeitDeine MissionAls Junior Sales Manager bei MBmedien Group GmbH bist du Teil eines interdisziplinären Teams, das sich auf die Entwicklung und Umsetzung von effektiven Verkaufsstrategien spezialisiert hat. Du arbeitest eng mit Deinen Kollegen und der Geschäftsführung zusammen, um innovative Lösungen für unsere Kunden zu entwickeln.AufgabenDeine...
After-Sales Service Manager in France
vor 2 Monaten
We are seeking a highly skilled After-Sales Service Manager to join our team at XCMG Europe GmbH in France. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction through effective after-sales service management.
Your Responsibilities- Resolve Customer Complaints: Identify root causes of customer complaints and implement rapid resolution strategies to ensure customer satisfaction.
- Coordinate Repairs: Oversee on-site and workshop repairs, ensuring timely availability of necessary spare parts and maintaining a high level of customer satisfaction.
- Customer Communication: Maintain regular contact with customers, conduct surveys, analyze feedback, and apply improvement measures to enhance customer experience.
- Performance Analysis: Define key performance indicators (KPIs), analyze data to track performance trends, and report to management to ensure continuous improvement.
- Process Optimization: Coordinate across departments to streamline aftersales procedures, address recurring issues, and standardize actions and follow-ups.
- Contract Management: Manage contracts and partnerships with sub-contractors and service providers, ensuring high-quality services while staying updated on technological and regulatory changes to adapt practices.
- Experience: 10+ years of experience in after-sales service management or related roles for construction machinery.
- Problem-Solving Skills: Strong problem-solving skills and a customer-oriented mindset.
- Leadership Skills: Proven experience in team leadership and partnership management.
- Service Quality: Familiarity with service quality metrics and continuous improvement processes.
- Communication Skills: Strong communication and collaboration skills across departments and with partners.
- Language Skills: Proficient in English and French.
- Opportunities for Growth: The opportunity to develop pioneering solutions in a creative environment.
- Competitive Compensation: Competitive salary and additional social benefits.
- Flexible Work Arrangements: Home office option.
- Professional Development: A wide range of training and development opportunities.
- Collaborative Culture: Flat hierarchies, open communication, and a great team atmosphere.
XCMG Europe GmbH is one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving, and road construction machinery for our customers in the construction, mining, and energy industry. Our site in Krefeld is home to four of our German subsidiaries, including our European headquarters, a research and development company, a strategic purchasing company, and a sales and services company. Together, we drive investment and innovation to a new horizon.
