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Customer Service Representative

vor 2 Monaten


Planegg, Bayern, Deutschland Hikma Pharmaceuticals Vollzeit

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Hikma Pharmaceuticals. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Process customer orders and maintain accurate records
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office and ability to learn new software
  • Good command of written and spoken German

What We Offer:

  • A competitive performance-related salary
  • Company health insurance with comprehensive preventive care package
  • Supplementary dental insurance and travel and accident insurance
  • Attractive employee discounts through our corporate benefits
  • Free drinks and regular company events
  • Good public transport links

About Us:

Hikma Pharmaceuticals is a global pharmaceutical company that develops, manufactures, and commercializes a wide range of high-quality products. We are committed to making a positive impact on people's lives and strive to be a leader in the pharmaceutical industry.