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IT Support Specialist
vor 2 Monaten
Key Responsibilities:
- Perform maintenance and troubleshooting of IT systems at various healthcare facilities including hospitals, clinics, and rehabilitation centers.
- Install and provide support for computers, thin clients, laptops, and related peripherals in accordance with established standards.
- Analyze and resolve technical problems for end-users, collaborating with 2nd Level Support when necessary.
- Coordinate and execute rollouts, IT relocations, or migrations in collaboration with IT teams.
- Document activities in the ticketing system and contribute to the creation and enhancement of knowledge base articles.
Candidate Profile:
- Completed technical education in IT, such as IT Specialist or Systems Technician.
- Proven experience with Windows operating systems, Microsoft Office, networking, and hardware components.
- Knowledge of client and network technologies, particularly in the context of medical information systems.
- Strong customer service orientation, excellent communication skills, and a collaborative mindset.
- Ability to work in a structured, independent, and solution-focused manner.
- Valid driver's license Class B.
What We Offer:
- Attractive salary and comprehensive benefits package.
- Opportunities for professional development and support for further education.
- Prospects for long-term career advancement within the organization.
- Engaging employee events and additional benefits.
- Flexible working hours, options for remote work, and employee discounts.
About Contilia GmbH:
Contilia GmbH delivers healthcare services across the Ruhr area, encompassing hospitals, medical centers, preventive care programs, and senior living facilities. With a dedicated workforce of over 7,000 employees, the organization is committed to enhancing health, managing illnesses, and ensuring optimal quality of life for patients.
Contilia.Digital serves as the IT service provider for Contilia GmbH, overseeing applications and infrastructure to support a vast user base. The focus is on ensuring high performance, stability, and security in all operations.
