Test and Support Professional
vor 1 Woche
Riedel Communications is a pioneering company in the field of real-time networks for video, audio, data, and communications. Our products reflect cutting-edge technologies that meet today's requirements and provide innovative solutions for broadcast, pro-audio, event, sports, theatre, and security applications worldwide.
We are headquartered in Wuppertal and employ over 600 people at 20 locations globally, including Europe, Australia, Asia, and North America.
Job DescriptionAs a Test and Support Specialist, you will be responsible for user acceptance testing of new wireless products used in broadcast and live applications. You will ensure product quality and support readiness by transferring your first-hand knowledge into global support teams.
You will also maintain thorough contact with customers, gather market needs, and develop, define, and execute release test cases and documentation in appropriate tools (e.g., Jira X-Ray). Additionally, you will document bugs in Jira and support development teams with information.
- Develop and execute release test cases and documentation
- Document bugs and provide support to development teams
- Maintain thorough contact with customers and gather market needs
- Test new wireless products prior to market release
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