Service Level Engineer

vor 2 Monaten


Munich, Bayern, Deutschland OSB AG Vollzeit

Job Summary

OSB AG is seeking a highly skilled Service Level Engineer to join our team in the domain of Service Provision, specifically in the area of Service Level Management. As a key member of our SPO Technical Team, you will be responsible for supporting the Service Level Manager in achieving the following objectives:

  • Support KPI Achievement
  • Data Collection and Reporting
  • Service Level Reviews
  • KPI Review Board Support
  • KPI Violation Analysis and Correction
  • Financial Simulations
  • KPI Impact Analysis
  • KPI Definition Improvement

Requirements

To be successful in this role, you will need to have:

  • University Degree in a Relevant Field
  • Experience in Similar Activities
  • Experience in the Galileo Program
  • Knowledge of Service Level Management Methodologies
  • Knowledge of System and Service Monitoring Methodologies

What We Offer

As a Service Level Engineer at OSB AG, you can expect:

  • Permanent Employment
  • Attractive Salary
  • Mobile Working
  • Individual Trainings
  • Flexible Working Hours
  • Employee Events
  • Wellpass

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