Head of Quality Assurance FSD

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG Vollzeit

Job Title: Head of Quality Assurance FSD

Job Summary:

We are seeking a highly skilled and experienced Quality Assurance professional to lead our FSD cluster. As Head of Quality Assurance FSD, you will be responsible for setting up and maintaining a proper and efficient QA organization, implementing quality management systems, and ensuring compliance with METRO standards.

Key Responsibilities:

  • Establish and maintain a QA organization that meets METRO standards
  • Implement quality management systems in FSD companies
  • Develop and implement QA objectives and KPIs
  • Collect and analyze Company Profiles
  • Support in the implementation of OB management process
  • Support and assistance in the implementation of METRO Standards in FSD companies and in any QA projects
  • Support in developing of METRO QA standards for FSD companies and FSD operations
  • Support in managing Incident and Crisis cases in FSD companies
  • Integrate FSD Quality Managers in Metro QA community and ensure they got proper and professional communication
  • QA KPI review and taking actions to ensure continuous improvement
  • Support other Multichannel topics based on business needs, especially in the areas of synergies between METRO wholesale business and FSD companies

Requirements:

  • Experience with implementing Quality Management Systems
  • Proven 3-5 years of experience in QA operations, with a strong background in managing QA processes, developing and implementing quality management systems.
  • Strong ability to communicate and collaborate with stakeholders and executive leadership.
  • It is preferable for the candidate to have professional exposure in Europe, combined with experience in Asian markets (especially North and Southeast Asia) and understanding of Asian culture and business practice.
  • Excellent interpersonal and problem-solving skills, including good presentation and report writing skills
  • Self-motivation, determination, and confidence in your abilities
  • Ability to work on your own initiative and as part of a team
  • Excellent knowledge on the Metro QA requirements (QA Manuals and Standards)
  • A keen interest in International Food Quality and Safety Standard for retail and wholesale
  • Excellent technical knowledge in food quality and safety.
  • HACCP and PRP
  • English, fluently (verbally and in writing)

What We Offer:

  • You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly, highly dynamic, and proactive environment
  • You will gain insight into the management holding of an international, listed retail group and work operationally on challenging projects
  • We actively support you in your professional development and promote your potential through collegial coaching and advice
  • We offer you flexible home office solutions, employee discounts in our wholesale stores as well as an attractive compensation package

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