Head of Quality Assurance FSD

vor 4 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG Vollzeit

Job Title: Head of Quality Assurance FSD

Job Description:

We are seeking a highly skilled and experienced Quality Assurance professional to join our team as Head of Quality Assurance FSD. As a key member of our QA team, you will be responsible for ensuring the quality of our FSD operations and implementing quality management systems that meet the highest standards.

Key Responsibilities:

  • Develop and implement quality management systems for FSD companies
  • Manage and monitor QA processes and KPIs
  • Collaborate with stakeholders and executive leadership to ensure quality standards are met
  • Support the implementation of OB management process and METRO Standards in FSD companies
  • Develop and implement QA standards for FSD companies and operations
  • Manage Incident and Crisis cases in FSD companies
  • Integrate FSD Quality Managers in Metro QA community and ensure proper communication
  • Review QA KPIs and take actions to ensure continuous improvement

Qualifications:

  • Proven experience in QA operations and quality management systems
  • Strong ability to communicate and collaborate with stakeholders and executive leadership
  • Excellent interpersonal and problem-solving skills
  • Self-motivation, determination, and confidence in your abilities
  • Ability to work on your own initiative and as part of a team
  • Excellent knowledge of Metro QA requirements and International Food Quality and Safety Standards

What We Offer:

  • Part of an international and experienced team with high degree of personal responsibility and independence
  • Gain insight into the management holding of an international, listed retail group
  • Flexible home office solutions and employee discounts in our wholesale stores
  • Attractive compensation package and opportunities for professional development


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