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Production Operations Specialist
Vor 2 Tagen
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Production Operations Specialist
vor 1 Monat
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vor 1 Monat
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Promotion Operations Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Audible VollzeitAbout This RoleWe are seeking a highly skilled Promotion Operations Specialist to join our Global Marketing Operations team. As a key member of our team, you will play a critical role in executing promotions that drive customer acquisition and member retention.Your Key ResponsibilitiesManage end-to-end workflow for promotion production requests, ensuring...
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Marketing Operations Specialist
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Marketing Operations Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Verve Group VollzeitAbout Verve GroupVerve Group is a leading omnichannel ad platform and gaming company that has revolutionized the way advertising is bought and monetized. With a global presence and a team of experienced professionals, we are shaping the future of advertising.Job Title: Marketing Operations ManagerWe are seeking a highly skilled Marketing Operations Manager...
Marketing Operations Specialist
vor 2 Monaten
About This Role
The Global Marketing Team at Audible is seeking a Marketing Operations Specialist to execute promotions in support of customer acquisition and retention programs.
You will have the opportunity to work with global marketers to shape innovative customer-focused programs designed to deepen member relationships and enhance our acquisition efforts.
This position is a fixed-term contract.
About You
You are a creative problem solver who can partner closely with business stakeholders to support their marketing strategies, and help translate their ideas into actionable plans.
Technically savvy and detail-oriented, you will thrive in a fast-changing, and collaborative environment where people are enthusiastic, collaborative, and customer-obsessed.
Key Responsibilities
- Manage end-to-end workflow for promotion production requests; oversee marketer requests, determine prioritization, and maintain compliance with SLAs
- Provide tactical guidance on promotions to business stakeholders and serve as an internal subject matter expert on tools used to build and deploy offers
- Partner with QA teams in Marketing Ops and Technology to ensure that promotions are properly configured and that the supporting customer experience (marketing landing pages and redemption flow) function as intended; ensure that customer eligibility for promotions is properly gated to prevent customer escalations and fraud
- Work with Customer Care, Marketing, and Technology to address promotions-related escalations and ensure support requests and customer mitigation are addressed in a timely manner
