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Service Delivery Specialist
vor 2 Monaten
Key Responsibilities:
* Perform equipment installation, repair, removal, relocation, and modification tasks in line with team targets and customer expectations.
* Conduct preventative maintenance schedules to prevent future occurrences and predicted failures.
* Communicate effectively with team members, hardware specialists, service delivery managers, and control tower members.
* Escalate non-service problems to the correct department in a timely manner and complete the customer complaint procedure.
* Possess advanced working proficiency in English and German.
Requirements:
* Advanced working proficiency in English and German.
* Strong skills in the use of MS Office, specifically Excel.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
