German Speaking Contract Coordinator

vor 2 Wochen

Berlin, Berlin, Deutschland emarsys Vollzeit
Job Title: German Speaking Contract Coordinator

The Contract Coordinator is a key member of the Deal Desk team, partnering closely with new and existing sales teams to drive effectiveness, efficiency, and enablement. This role involves assisting on revenue-generating activities, supporting activities that drive Client Success, and enabling the GTM team on new processes and procedures.

Responsibilities:
  • Work closely with the GTM team to coordinate the creation, management, and auditing of contracts and Salesforce contract objects.
  • Create product and service orders, contract addendums, and renewals, communicating with cross-functional teams as needed.
  • Optimize Deal Desk case queue across Sharepoint and Workstreams to ensure proper documentation and workflow accuracy.
  • Execute Close/Won process in Salesforce to ensure accurate and timely order-to-cash process.
  • Route customer asks to appropriate teams to address client inquiries and requirements effectively.
  • Strategize with existing business teams to discuss client usage, options, issues, renewals, and upsells.
  • Execute internal projects as necessary to increase efficiency and effectiveness of the team.
  • Work closely with cross-departmental teams to provide updates and process training to the GTM sales teams.
  • Review over/under utilization reports for up-sale opportunities (over utilization) and clients that require immediate follow-up (under utilization).
Your Profile:
  • 2-3 years of experience in operations, deal desk, sales, coordination, analyst, order management, and/or project management.
  • Extensive knowledge of Microsoft Office programs, including Excel, Word, Access, and PowerPoint.
  • Exceptional organizational, presentation, and communication skills – both verbal and written.
  • Ability to prioritize and work autonomously.
  • Native (or strong fluency) in German and English – both written and spoken.
Why You'll Love It Here:
  • A fast-growing company with an international presence, innovative outlook, and strong market position.
  • The opportunity to work on a customized, complex, and successful product with a focus on innovation.
  • A learning environment that prioritizes personal and professional development, allowing you to both learn from some of the best in the industry and shape your own career.
  • An inspiring and positive environment where you will work with talented, open-minded, and passionate people.
  • A commitment to hybrid and trust-based work.
  • A modern office with great features as a workplace and space to socialize and connect with colleagues.
  • Transportation and lunch allowance.
  • A competitive salary and additional performance-related rewards.
  • Comprehensive benefits, including gympass, employee assistance program, health care offerings, lunch allowance, special leave, and more.
  • Events in and outside the office, including massages, company breakfasts, after-work get-togethers, and more.

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