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User Experience Intern – ServiceNow
vor 2 Monaten
Position Title
User Experience Intern – ServiceNow (m/f/d)
About Amadeus
Are you eager to influence the future of the global travel sector? Do you thrive in a diverse and multicultural setting? If so, we invite you to explore opportunities with us.
At Amadeus, we are committed to enhancing travel experiences through innovative and forward-thinking technology solutions. We embrace creativity and welcome challenges, and we encourage you to do the same.
As one of the leading software companies globally, we deliver technology solutions and services tailored for the travel industry. Our team comprises over 16,000 professionals from 149 nationalities, operating in 190 countries. We value diverse perspectives that lead to better discussions, informed decisions, and positive outcomes for all. Be innovative. Be impactful. Be Amadeus.
Who are we?
The ServiceNow Solutions Engineering team is integral to Amadeus, focusing on our production processes and employee services.
At Amadeus, we prioritize an exceptional employee experience. To achieve this, we implement cutting-edge tools across the organization, as part of our platform engineering division.
Mission Statement:
Our goal is to facilitate seamless and automated core company processes across various units, providing best-in-class process automation tools.
Position Summary:
In this role, you will leverage your UX skills to enhance our existing solutions. You will analyze current usage patterns, propose enhancements, and assist the team in creating mockups and wireframes.
Key Responsibilities:
- Conduct research to understand user flows and usage contexts.
- Ideate and Prototype: Transform concepts into user flows, wireframes, mockups, and prototypes that foster intuitive user experiences.
- Evaluate: Collect feedback through user testing.
- Contribute to the broader ITSM landscape by identifying design challenges and suggesting elegant solutions.
- Follow-up: Ensure the quality of development meets standards.
Qualifications:
- Currently enrolled in a Bachelor's or Master's program in User Experience, Engineering, Mathematics, Statistics, Computer Science, or a related field.
- Proficient in UX methodologies and their application in industry solutions (preferably on the ServiceNow platform).
- Experience with prototyping, wireframing, and mockups (UI) using Figma.
- Skilled in visual design tools such as Adobe and Figma.
- Familiar with Agile methodologies.
- Passionate about UX/UI and Information Architecture.
- Strong oral and written communication skills.
- Able to articulate design processes, ideas, and solutions effectively to cross-functional teams.
- Fluent in English (native or advanced professional level).
What We Offer:
- Experience with one of the top software companies in the world.
- Hands-on experience with our ServiceNow platform and portal.
- Opportunity to collaborate with a dynamic team in a UX analyst capacity.
- Exposure to real-world projects and challenges.
- Impact millions of travelers globally.
- Engage in a diverse and inclusive workplace.
- Be part of an innovative company on an exciting journey to the cloud.
- Flexible working hours to accommodate your academic commitments.
- Access to bonus and discount programs, including significant savings on popular brands.
- Additional benefits such as fitness programs, training, travel allowances, canteen services, insurance, and more.
Diversity & Inclusion:
Amadeus is dedicated to being a leader in Diversity, Equity, and Inclusion within the tech industry. We aim to empower every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting top talent from all backgrounds, and serving as a model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.