IT Support Field Technician

Vor 6 Tagen


Essen, Nordrhein-Westfalen, Deutschland Contilia GmbH Vollzeit
IT Field Service Technician (m/w/d)

Key Responsibilities:

  • Perform maintenance and troubleshooting of IT systems at various healthcare facilities including hospitals and rehabilitation centers.
  • Install and provide support for computers, thin clients, laptops, and related peripherals in accordance with established standards.
  • Diagnose and resolve technical issues for end-users, collaborating with 2nd Level Support when necessary.
  • Manage rollouts, IT relocations, and migrations in conjunction with IT teams.
  • Document processes in the ticketing system and contribute to the development of knowledge base articles.

Candidate Profile:

  • Technical qualification in IT, such as IT Specialist or Systems Technician.
  • Proficient in Windows, Office, networking, and hardware support.
  • Knowledgeable in client and network technologies, particularly in medical information systems.
  • Customer-oriented, communicative, and a team player.
  • Ability to work independently with a structured and solution-focused approach.
  • Valid Class B driver's license.

What We Offer:

  • Attractive salary and benefits package.
  • Opportunities for professional development and support for further education.
  • Prospects for long-term career advancement within the organization.
  • Engaging employee events and additional benefits.
  • Flexible working hours, options for remote work, and employee discounts.

About Contilia GmbH:

Contilia GmbH delivers comprehensive healthcare services across the Ruhr area, encompassing hospitals, medical centers, preventive care programs, and senior living facilities. With a dedicated workforce of over 7,000, the organization is committed to enhancing health, managing illnesses, and ensuring optimal quality of life for its patients.

Contilia.Digital serves as the IT service provider for Contilia GmbH, overseeing applications and infrastructure to support a vast number of users. The focus is on ensuring performance, stability, and security in all operations.



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