Linux Support Engineer

vor 4 Wochen

Garching bei München, Bayern, Deutschland SAP Vollzeit
About the Role

SAP is seeking a skilled Linux Support Engineer to join our dynamic team, Garden Linux. As a key member of our engineering team, you will be responsible for providing technical support to users, consulting on the adoption of Garden Linux, and contributing to quality and operations activities.

Key Responsibilities
  • Provide timely and effective support to Garden Linux users, addressing technical issues and questions
  • Consult with users interested in adopting Garden Linux, offering guidance and expertise
  • Develop and maintain information assets relevant to end-users, including documentation, notes, tutorials, and support tickets
  • Represent Garden Linux at SAP events and open-source community meetups
Requirements
  • Hands-on experience with Linux, with a strong understanding of Debian and its ecosystem
  • Excellent problem-solving skills, with the ability to empathize with customers and provide effective solutions
  • Willingness to develop skills and work in the direction of quality and operations, including development and execution of tests, reproducing issues, and more
  • Fluency in English, both written and spoken
  • Previous experience as a Support Engineer, Consultant, or System Administrator in an enterprise environment is a plus
  • Valid Linux Foundation certifications or completion of relevant trainings are an advantage
  • Knowledge of Kubernetes and containerized applications is desired
  • Experience with bash, python, and GitHub is a plus
  • German language skills are a plus
About SAP

SAP is a global leader in enterprise software, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our culture of innovation, collaboration, and continuous learning makes us a great place to work. We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all.

We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity. We provide accessibility accommodations to applicants with physical and/or mental disabilities.

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