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Customer Service Representative
vor 2 Monaten
Paper & Tea GmbH is a dynamic lifestyle company that values creativity, openness, and motivation. We are committed to providing exceptional customer service and creating a welcoming atmosphere in our stores.
Job DescriptionWe are seeking a Customer Service Representative to join our Retail Team. As a key member of our team, you will be responsible for providing excellent customer service, promoting our products, and creating a positive shopping experience for our customers.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Promote our products, including teas, accessories, and paper products, to customers and provide recommendations based on their needs and preferences.
- Conduct tea tastings and events in-store, showcasing our products and creating a engaging experience for customers.
- Develop and maintain relationships with customers, understanding their needs and preferences to provide personalized service.
- Collaborate with colleagues to achieve sales goals and create a positive team environment.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Previous experience in retail, hospitality, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work a variety of shifts, including weekends and holidays.
- Passion for delivering exceptional customer service and creating a positive shopping experience.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- A discount on our products and services.
- A fun and engaging work environment with a passionate team.
