Client Services Representative

vor 1 Monat

Kronberg, Hessen, Deutschland 360 FIL Fondsbank Germany Vollzeit

About the Role:

We are seeking a skilled and detail-oriented Client Services Representative to join our team at 360 FIL Fondsbank Germany. As a key member of our Client Services department, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on answering client inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Maintaining accurate records of client interactions and resolving issues in a prompt and efficient manner.
  • Providing clear and concise information to clients regarding their accounts and services.
  • Developing and maintaining strong relationships with clients to ensure their satisfaction and loyalty.
  • Collaborating with internal teams to resolve complex issues and provide seamless support to clients.
  • Staying up-to-date with company policies and procedures to ensure compliance and quality service delivery.

About You:

  • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills with the ability to resolve complex issues.
  • Highly organized and detail-oriented with the ability to prioritize tasks and manage multiple projects.
  • Fluent German language skills with excellent business English skills.
  • Previous experience in a customer-facing role or related field is highly desirable.

What We Offer:

We offer a comprehensive benefits package, including a competitive salary, comprehensive training and development opportunities, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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