Aktuelle Jobs im Zusammenhang mit Technical Support Expert - Aachen, Nordrhein-Westfalen - CANCOM
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Technical Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a Support Engineer for TS at Utimaco, you will be responsible for providing top-notch technical support to our customers and partners. Your tasks will include handling technical issues, collaborating with the development department to devise solutions, and identifying areas for improvement. You will also assist customers in system management,...
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Technical Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a Support Engineer for TS at Utimaco, you will be responsible for providing top-notch technical support to our customers and partners. Your tasks will include handling technical issues, collaborating with the development department to devise solutions, and identifying areas for improvement. You will also assist customers in system management,...
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Technical Support Specialist
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitYour RoleAs a Support Engineer for TS at Utimaco, you will be part of our dedicated support team, serving as a primary point of contact for our customers and partners. This role requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.Your ResponsibilitiesHandle technical issues,...
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Technical Support Specialist for TS
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitYour RoleAs a key member of our support team at Utimaco, you will serve as a primary point of contact for our customers and partners, providing expert technical assistance and support.Your ResponsibilitiesHandle technical issues, collaborating closely with the development department to devise solutions and identify areas for improvement.Assist customers in...
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Technical Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a member of our support team, you will serve as a point of contact for our customers and partners, providing technical assistance and support during 7 x 24 hour shifts. Your responsibilities will include handling technical issues, collaborating with the development department to devise solutions and identify areas for improvement, and...
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Technical Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a member of our support team, you will serve as a point of contact for our customers and partners, providing technical assistance and support during 7 x 24 hour shifts. Your responsibilities will include handling technical issues, collaborating with the development department to devise solutions and identify areas for improvement, and...
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Technical Support Specialist
vor 4 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a Support Engineer for TS at Utimaco, you will be responsible for providing top-notch technical support to our customers and partners. Your tasks will include handling technical issues, collaborating with the development department to devise solutions, and identifying areas for improvement. You will also assist customers in system management,...
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Technical Support Specialist
vor 4 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Utimaco Vollzeit{"Your Role As a Support Engineer for TS at Utimaco, you will be responsible for providing top-notch technical support to our customers and partners. Your tasks will include handling technical issues, collaborating with the development department to devise solutions, and identifying areas for improvement. You will also assist customers in system management,...
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Technical Support and Infrastructure Manager
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland ModuleWorks GmbH VollzeitAbout ModuleWorks GmbH We are a leading software company in the CAD/CAM industry, providing innovative solutions for CNC machines and robots. Our team of over 200 employees is dedicated to delivering high-quality products and services.Job Responsibilities Collaborate with our agile IT team to maintain and improve our IT infrastructureProvide first- and...
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Technical Support and Infrastructure Manager
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland ModuleWorks GmbH VollzeitAbout ModuleWorks GmbH We are a leading software company in the CAD/CAM industry, providing innovative solutions for CNC machines and robots. Our team of over 200 employees is dedicated to delivering high-quality products and services.Job Responsibilities Collaborate with our agile IT team to maintain and improve our IT infrastructureProvide first- and...
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Technical Support Specialist for TS
vor 1 Woche
Aachen, Nordrhein-Westfalen, Deutschland Utimaco VollzeitYour RoleAs a member of our support team, you will serve as a point of contact for our customers and partners, providing technical assistance and solutions during 7 x 24 hour shifts.You will handle technical issues, collaborating closely with the development department to devise solutions and identify areas for improvement.Your support will extend to...
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Technical Support Specialist
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland ATESTEO VollzeitAt ATESTEO, you have the opportunity to fully utilize your passion for automobiles, engineering, and technology during your studies or training. As a leading automotive testing specialist, we are active worldwide with over 200 modern test stands and more than 800 employees for the development of new vehicle generations. If you want to be part of the...
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Technical Support Specialist
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland ATESTEO VollzeitAt ATESTEO, you have the opportunity to fully utilize your passion for automobiles, engineering, and technology during your studies or training. As a leading automotive testing specialist, we are active worldwide with over 200 modern test stands and more than 800 employees for the development of new vehicle generations. If you want to be part of the...
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IT-Support-Experte
vor 1 Woche
Aachen, Nordrhein-Westfalen, Deutschland INFORM GmbH VollzeitIT-Support-ExperteWir suchen einen erfahrenen IT-Support-Experten, der sich auf die Betreuung unserer Kunden in der Implementierungs-, Installations- und Konfigurationsphase spezialisiert hat. Der Kandidat sollte ein starkes Fachwissen in der IT-Support-Technologie besitzen und in der Lage sein, komplexe Probleme zu lösen und Kunden...
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IT-Support-Experte
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland INFORM GmbH VollzeitIT-Support-ExperteWir suchen einen IT-Support-Experten, der sich auf die Betreuung unserer Kunden spezialisiert hat. Als Teil unseres Teams bist du für die technische Unterstützung unserer Kunden in der Implementierungs-, Installations- und Konfigurationsphase verantwortlich. Du bist auch für die Koordination und Durchführung komplexer Updates und die...
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Technical Advisor
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland gridX VollzeitContribute to the Digital Transformation of the Energy SectorAs a Technical Advisor at gridX, you will play a crucial role in shaping the future of the energy sector. Your expertise will help our customers navigate the complexities of digital transformation, making renewable energy accessible and affordable for everyone.Key Responsibilities:Guide customers...
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Support-Experte für LYDIA Voice
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland Ehrhardt + Partner Group VollzeitJobbeschreibungWir suchen einen erfahrenen Support-Experten, der unsere Kunden bei der digitalen und smarten Logistik unterstützt. Als Support-Experte für LYDIA Voice werden Sie Teil unseres Teams und leisten einen wichtigen Beitrag zur Erfolgsgeschichte der EPG.VerantwortlichkeitenBereiten Daten und Erkenntnisse für den 3rd Level Support aufÜbernehmen...
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Support-Experte für LYDIA Voice
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland Ehrhardt + Partner Group VollzeitJobbeschreibungWir suchen einen erfahrenen Support-Experten, der unsere Kunden bei der digitalen und smarten Logistik unterstützt. Als Support-Experte für LYDIA Voice werden Sie Teil unseres Teams und leisten einen wichtigen Beitrag zur Erfolgsgeschichte der EPG.VerantwortlichkeitenBereiten Daten und Erkenntnisse für den 3rd Level Support aufÜbernehmen...
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Technical Service Consultant
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland CosmosDirekt VollzeitJob Title: Technical Service ConsultantAt CosmosDirekt, we are seeking a highly skilled Technical Service Consultant to join our team. As a Technical Service Consultant, you will be responsible for providing technical expertise and support to our customers in the area of Mainframe services.Key Responsibilities:Support customers in their daily Mainframe...
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Technical Service Consultant
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland CosmosDirekt VollzeitJob Title: Technical Service ConsultantAt CosmosDirekt, we are seeking a highly skilled Technical Service Consultant to join our team. As a Technical Service Consultant, you will be responsible for providing technical expertise and support to our customers in the area of Mainframe services.Key Responsibilities:Support customers in their daily Mainframe...
Technical Support Expert
vor 2 Monaten
As a Service Desk Agent at CANCOM, you will be responsible for providing remote support to various clients in the German banking sector. This role requires you to work with tickets, ensuring that they are handled in accordance with Service Level Agreements (SLAs).
Key responsibilities include:
- First and Second-Level Support: Troubleshoot and resolve technical issues in a timely manner, ensuring minimal disruption to clients' operations.
- Remote Analysis and Problem-Solving: Conduct thorough remote analyses to identify and resolve technical issues, utilizing incident and change management processes.
- Ticket Management: Manage and document technical issues using a ticket system, ensuring accurate and timely resolution.
- Client Communication: Effectively communicate with clients to understand their technical needs and provide timely updates on issue resolution.
This role requires strong technical skills, excellent communication skills, and the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.
