Aktuelle Jobs im Zusammenhang mit Support Specialist - Köthen, Sachsen-Anhalt - SEEBURGER
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Köthen, Sachsen-Anhalt, Deutschland SEEBURGER VollzeitExperience:As an IT Specialist Apprentice at SEEBURGER, you will embark on a three-year journey to accelerate business growth and improve the lives of people. Our purpose statement encapsulates our daily enthusiasm, integrating customers' IT systems to ensure timely data availability. Companies require seamless system integration to ensure timely production,...
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IT Specialist Apprenticeship Program
vor 3 Wochen
Köthen, Sachsen-Anhalt, Deutschland SEEBURGER VollzeitExperience:At SEEBURGER, we accelerate business growth by integrating customers' IT systems to ensure seamless data exchange. Our purpose is to improve lives by making data accessible at the right time and place.Our Success Story:We began our journey in , helping the German automotive industry digitalize their supply chains. Today, we're a leading global B2B...
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Data Mapping Specialist
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Köthen, Deutschland SEEBURGER VollzeitExperience: Apprenticeship Accelerating business to improve the lives of people. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to...
Support Specialist
vor 2 Monaten
About the Role
As a Support Specialist at SEEBURGER, you will play a crucial part in ensuring the smooth operation of our Business Integration Suite. Your primary responsibility will be to provide top-notch support to our customers, addressing their queries and resolving issues in a timely and efficient manner.
Key Responsibilities
- Record and classify support cases, ensuring accurate documentation and efficient issue resolution
- Solve support cases independently via remote maintenance or in collaboration with the 3rd level support team
- Improve the operation of SEEBURGER solutions through effective problem management, working closely with customers to identify and resolve issues
- Act as a Designated Support Engineer for premium customers, guaranteeing exceptional service quality and customer satisfaction through close cooperation
- Assist the support team with software updates, system analyses, and projects in the service environment
Requirements
- Strong basic IT knowledge, including network, operating system, and ERP user knowledge
- Solid education, such as an IHK degree in information technology, studies in business information technology, or comparable qualifications
- Experience in IT administration, system, or application support
- Familiarity with EDI/B2B, MFT, EAI, and API environments, as well as communication protocols, server operating systems, application servers, and databases
- Excellent written and spoken German and English skills
