Technical Support Specialist

vor 2 Wochen


Köthen, Sachsen-Anhalt, Deutschland SEEBURGER Vollzeit

Accelerating Business Success

At SEEBURGER, we're committed to helping our customers achieve their business goals through innovative solutions. As a Technical Support Specialist, you'll play a crucial role in ensuring the smooth operation of our EDI and B2B integration services.

Your Key Responsibilities

  • Monitor customer systems and resolve errors in a timely manner
  • Provide technical support for EDI data transfer in German and English
  • Analyze and resolve process errors in collaboration with customers and trading partners
  • Establish and maintain technical EDI connections with new trading partners
  • Work independently as a team player to improve the operation of SEEBURGER solutions
  • Ensure high service quality and customer satisfaction as a Designated Support Engineer for premium customers

Your Profile

  • Good basic IT knowledge, including network, operating system, and ERP user knowledge
  • Solid education in information technology or business information technology
  • Experience in IT administration, system, or application support
  • Familiarity with EDI/B2B, MFT, EAI, and API environments, as well as communication protocols, server operating systems, application servers, and databases
  • Excellent written and spoken German and English skills


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