Customer Implementation Project Manager

vor 3 Wochen

Hamburg, Hamburg, Deutschland APL Logistics Vollzeit
Job Title: Customer Implementation Project Manager

At APL Logistics, we're a company that focuses on connecting supply chains across various sectors, globally. We're looking for a new colleague to join our Project Management & Customer Implementation Team in the position of Customer Implementation Project Manager.

Main Responsibilities:
  • Translate customer needs into APL Logistics terminology and lead the customer implementation from on-boarding or re-implementation when needed.
  • Lead project management topics into our operational, regional team.
  • Verify with the Systems, Processes, Training, Agents Pillars on potential lean implementation opportunities.
  • Gather information from operational systems such as Customer Profiles, Quotations, etc.
  • Constant alignment and communication with National Continuous Improvement Managers.
  • Transfer project goals into the operational regional team with sufficient project management, including meetings, documentation, and time management.
Requirements:
  • Bachelor's degree or master's degree in project management, business administration.
  • Proven experience in logistics operations.
  • Process driven/results oriented, with excellent communication and organizational skills.
  • Systems affinity, knowledge, and experience.
  • Conflict and stress management.
  • Excellent presentation and communication skills, both written and verbal.
  • Strong time management, organizational, and planning skills.
  • Fluency in English is a must-have, and German would be a plus.
What We Offer:
  • 13th salary.
  • Participation in our global Cash Bonus Plan.
  • Employer-funded public transport ticket (HVV ProfiTicket) or transportation allowance.
  • Company pensions scheme (bAV).
  • Flexible working times & a hybrid work model.
  • Regular trainings and excellent development opportunities within APL Logistics globally.
  • Working in an open team with a supportive working atmosphere.
  • Office location in the center of Hamburg (Altstadt).

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