Customer Service Representative
vor 3 Wochen
About the Role
We are seeking a highly skilled and experienced Customer Service Representative to join our team at RLE INTERNATIONAL Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and analyzing data to improve our services.
Key Responsibilities
- Process customer complaints and resolve issues in a timely and professional manner
- Analyze customer data and create reports to identify trends and areas for improvement
- Coordinate with our European distribution centers and headquarters to ensure seamless customer service
- Support projects and take on additional responsibilities as needed
- Provide expert advice to our clients on topics such as logistics, technology, and customer service
Requirements
- Bachelor's degree in a related field or equivalent experience
- Proven experience in customer service or a related field
- Excellent communication and problem-solving skills
What We Offer
- A challenging and rewarding role in a dynamic and growing international company
- Opportunities for career growth and professional development
- A collaborative and supportive work environment
- A comprehensive benefits package
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