Customer Service Representative

vor 2 Monaten


Brehna, Sachsen-Anhalt, Deutschland RLE INTERNATIONAL Group Vollzeit

About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at RLE INTERNATIONAL Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and analyzing data to improve our services.

Key Responsibilities

  • Process customer complaints and resolve issues in a timely and professional manner
  • Analyze customer data and create reports to identify trends and areas for improvement
  • Coordinate with our European distribution centers and headquarters to ensure seamless customer service
  • Support projects and take on additional responsibilities as needed
  • Provide expert advice to our clients on topics such as logistics, technology, and customer service

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • Proven experience in customer service or a related field
  • Excellent communication and problem-solving skills

What We Offer

  • A challenging and rewarding role in a dynamic and growing international company
  • Opportunities for career growth and professional development
  • A collaborative and supportive work environment
  • A comprehensive benefits package


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