Customer Service Representative
vor 1 Monat
Job Overview:
RLE INTERNATIONAL Group is seeking a highly skilled and experienced professional to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for handling customer complaints and inquiries related to inventory management.
Key Responsibilities:
- Manage customer complaints and issues related to inventory management, ensuring timely and effective resolution.
- Analyze key performance indicators and create reports using Microsoft M365 applications, internal database analysis, and inventory management systems.
- Coordinate with European distribution centers, European headquarters, and corporate headquarters to ensure seamless logistics and supply chain management.
- Support projects and take on sub-projects as assigned by management.
- Provide expert advice to major customers on topics such as delivery times, technology, transportation, and invoicing in both German and English.
Requirements:
- Completed commercial or technical vocational training or relevant work experience.
- Experience in automotive or complaint processing.
- Fluent in German and proficient in English.
Company Benefits:
- Career opportunities in a successful international company.
- Comprehensive training and development opportunities.
- Varied and responsible tasks.
- Teamwork and modern work environment.
- 30 vacation days per year.
- Company and team events.
- Holiday and Christmas bonus.
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