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PLM Functional Support Specialist

vor 2 Monaten


Böblingen, Baden-Württemberg, Deutschland INEOS Automotive Vollzeit
About the Role

The PLM Functional Support Engineer will play a crucial role in ensuring the smooth operation of our Product Lifecycle Management (PLM) system. As a key member of our team, you will be responsible for providing technical support to end-users, validating new PLM releases, and developing key performance indicators (KPIs) to measure the effectiveness of our PLM processes.

Key Responsibilities
  • End-User Support
    • Recognize and evaluate end-user issues in the system
    • Develop and propose solutions and countermeasures
    • Coordinate daily support of the PLM system with the helpdesk team
    • Coach the user community on implementing new processes and functionalities
    • Provide guidance and advice on system usage
    • Document functionalities usage to solve specific issues or improve working efficiency
    • Describe expected system changes and requirements with key users
    • Propose new methodologies or adaptations to existing methodologies
    • Propose system evolution to the PLM Change Committee
  • KPIs and Reporting
    • Participate in the elaboration of necessary reporting and KPIs from the PLM
    • Collect PLM metrics, analyze deviations, clarify, and propose possible countermeasures
    • Ensure consistency of reporting
    • Communicate reporting and KPIs to different departments
  • Solution Validation
    • Document system test specifications and non-regression test scenarios
    • Validate new PLM releases according to test specifications and non-regression tests
    • Support functional and business leaders in documenting user acceptance
    Requirements
    • University degree in engineering, IT, or a related field
    • Several years of experience in PLM support (technical and/or functional)
    • Experience with Siemens TeamCenter
    • Strong knowledge of BOM management and variant configurator in TeamCenter
    • Familiarity with TeamCenter manufacturing
    • General knowledge of CAD systems, preferably with Catia V5 and/or Siemens NX
    • Fluent in English and highly proficient in French; German knowledge is beneficial
    About INEOS Automotive

INEOS Automotive is a leading manufacturer of high-quality 4x4 vehicles. We are committed to delivering exceptional products and services to our customers. As a key member of our team, you will have the opportunity to work on exciting projects and contribute to the growth and success of our company.