Student Support Assistant
vor 3 Wochen
The Student Support Specialist plays a crucial role in the Student Records and Enrollment Services Office at Tallahassee Community College. The incumbent will be responsible for processing and scanning incoming admission documents, as well as enrollment and registration documents such as Personal Information Change and Change of Program forms. Additionally, they will post received transcripts to students' accounts and manage student holds.
Primary Duties
- Processes and scans incoming admission documents, enrollment and registration documents, and post received transcripts to students' accounts.
- Manages student holds and troubleshoots problem enrollment and degree verification requests from the National Student Clearinghouse.
- Serves on the Residency Reclassification Committee and supports the departmental goals and objectives.
Requirements
- Graduation from a standard high school or equivalency diploma and three (3) years of progressively responsible clerical experience.
- Knowledge of TCC policies and procedures, as well as knowledge of TCC and Admissions and Records policies, procedures, and protocol.
- Ability to handle confidential materials, work with a team, and communicate effectively verbally and in writing.
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