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Customer Experience Representative

vor 1 Monat


Heidelberg, Baden-Württemberg, Deutschland AMERIA Vollzeit
Overview

AMERIA is a dynamic and innovative company that offers an exciting opportunity for a Customer Experience Representative to join our team. We are looking for a motivated individual who is passionate about delivering exceptional customer service and support.


Salary

We offer a competitive salary of €25,000 - €30,000 per year, depending on experience.


Job Description

As a Customer Experience Representative, you will be responsible for supporting our sales team in various aspects, including analysing business models for new products and preparing data-driven decisions. You will also have the opportunity to work on a broad range of tasks, requiring flexibility, organisational skills, and a focus on delivering results.


Required Skills and Qualifications
  • You should have excellent communication skills, both written and verbal, and be comfortable interacting with customers via phone, online, and in person.
  • Initial knowledge of the IT industry is desirable, but not essential. What's more important is your enthusiasm for learning and developing this knowledge further.
  • You should have very good German and English language skills and be able to communicate effectively in these languages.

Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • A modern and spacious working environment, located in the Patton-Barracks.
  • An opportunity to develop your skills and knowledge in sales, customer service, and market research.
  • A competitive salary and bonus structure.
  • A supportive team atmosphere and flexible working hours.
  • Regular training and development opportunities.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.