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Campaign Operations Manager

vor 2 Monaten


Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit
About the Role

We are seeking a highly skilled Campaign Operations Manager to join our team at Sky Deutschland GmbH. As a key member of our Campaign Management team, you will be responsible for the selection and extraction of customer data for the implementation of new and existing customer activities.

Key Responsibilities
  • Data Analysis and Campaign Planning: Analyze target group potential for CRM and sales campaigns based on Salesforce, IBM Unica, SAS, and the company-wide data warehouse (DWH).
  • Campaign Execution and Monitoring: Set up and monitor campaign journeys in the Salesforce Marketing Cloud, ensuring optimal customer experiences.
  • Process Improvement and Collaboration: Support the implementation of new campaign processes and strategies, working closely with the commissioning departments to develop an optimal customer journey.
  • Team Collaboration and Communication: Form the interface between the Campaign Management team and the commissioning departments, contributing to the development of an optimal customer journey.
Requirements
  • Education and Experience: A degree in business administration, economics, sociology, or a similar field, with at least 2-4 years of professional experience in the service sector or direct marketing.
  • Technical Skills: Proficiency in working with campaign management or database tools, preferably IBM UNICA or the Salesforce Marketing Cloud.
  • Soft Skills: Strong analytical and communication skills, with the ability to work in a team environment and adapt to changing priorities.
What We Offer
  • Flexible Working Model: A hybrid working model with 60/40 flexibility.
  • Competitive Compensation and Benefits: A comprehensive benefits package, including free Sky content, flexible working hours, and overtime compensation.
  • Professional Development Opportunities: The chance to grow and develop your skills in a dynamic and innovative company.