Technical Moderator for Participant Testing

vor 4 Wochen


Berlin, Berlin, Deutschland Applause GmbH Vollzeit
Job Overview

We are seeking a highly skilled Technical Moderator to join our team at Applause GmbH. As a Technical Moderator, you will play a crucial role in ensuring the smooth operation of our testing processes.

Key Responsibilities
  • Perform Moderator 1 and 2 activities as required;
  • Perform data dumps;
  • Set up testing and moderator rooms with required equipment;
  • Manage the device bank and regularly take inventory of Applause and client property;
  • Update software/firmware when applicable and test new builds;
  • Manage the key log;
  • Ensure devices are cleaned;
  • Related project activities.
Requirements
  • Prior IT/HelpDesk experience;
  • Software QA experience;
  • Linux/ADB CLI experience;
  • Strong communications skills;
  • Customer service experience - IT/hardware/wearables a plus;
  • Can follow detailed technical documentation & instructions;
  • Problem solving capabilities;
  • Be a quick learner;
  • Must be dependable.
Benefits

As a Technical Moderator at Applause GmbH, you will have the opportunity to work with cutting-edge technology and gain valuable experience in the field of digital quality testing.



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