Host and Partner Relations Specialist

vor 3 Wochen

Berlin, Berlin, Deutschland HomeToGo Vollzeit
Unlock New Opportunities with HomeToGo

At HomeToGo, we're on a mission to revolutionize the way people experience travel. As our Host and Partner Relations Specialist, you'll be the key to delivering exceptional customer experiences and driving business growth.

Your key responsibilities will include:

  • Providing top-notch customer service to our hosts and partners across multiple platforms
  • Collaborating with our Customer Experience team to develop and implement effective solutions
  • Supporting the Host and Partner Relations team in enhancing daily operations and introducing new ideas
  • Working closely with our product team to drive innovation and improvement
  • Resolving host and partner issues in a timely and effective manner

To succeed in this role, you'll need:

  • A passion for delivering exceptional customer experiences
  • Strong writing and speaking skills in English, French, and German
  • Experience in customer service or hospitality, with a plus for travel industry experience
  • Excellent communication and collaboration skills
  • Comfortable working with CRM tools like Salesforce and Jira

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Join our team and be part of shaping the future of travel.

About HomeToGo:

HomeToGo is the leading marketplace for vacation rentals, listing millions of offers from thousands of trusted partners. We operate localized apps and websites in 25 countries across Europe, North America, South America, Australia, and Asia-Pacific. Our mission is to make travel more accessible and enjoyable for everyone.

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