CRM System Administrator

vor 3 Wochen

Berlin, Berlin, Deutschland Scalable Capital Vollzeit

Job Title: CRM Administrator

Job Summary:

We are seeking a highly skilled CRM Administrator to join our team at Scalable Capital. As a key member of our Engineering department, you will be responsible for providing technical support and administration for our CRM system, ensuring seamless user experience and optimal system efficiency.

Key Responsibilities:

  • Provide comprehensive technical support and administration for our CRM system, including user account management, workflow customization, and configuration management.
  • Proactively identify optimization opportunities and implement new features to enhance system efficiency and user experience.
  • Collaborate closely with various departments to understand requirements and implement technical solutions.
  • Design and conduct training programs to support employees in effectively utilizing the CRM system.
  • Implement robust data quality monitoring processes and execute measures to maintain data integrity.
  • Stay up-to-date on the latest CRM technologies and industry trends, providing recommendations for system improvements.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven track record of 3+ years in implementing and managing CRM systems.
  • Extensive experience in complex Salesforce administration, including proficiency with Marketing Cloud.
  • Demonstrated analytical and problem-solving skills, with the ability to thrive in a fast-paced Agile environment.
  • Meticulous attention to detail and aptitude for quickly adapting to new business requirements and technologies.
  • Exceptional level of diligence and reliability in executing tasks and meeting deadlines.
  • Strong communication skills, enabling effective collaboration with colleagues across various departments and technical expertise levels.

What We Offer:

  • Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers.
  • Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients.
  • Enjoy an office in a great location in the middle of Munich or Prenzlauer Berg, a vibrant district surrounded by an exciting array of restaurants, cafés, and convenient amenities or choose to work remotely within Germany (if eligible for the job).
  • Be productive with the latest hardware and tools.
  • Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget.
  • Learn and experience German culture first-hand by joining our free German language classes.
  • (International) relocation support.
  • Enjoy your free time with 30 paid vacation days and take the opportunity to work from abroad.
  • Benefit from an attractive compensation package and from the company pension scheme.
  • Monthly contribution of 25% for the 'Deutschland Jobticket'.
  • Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker.

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