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Customer Service Representative

vor 2 Monaten


Paderborn, Nordrhein-Westfalen, Deutschland Prima Aktiv GmbH Vollzeit
About Us

We are a mid-sized company specializing in consulting and sales of mobility products for seniors and individuals with disabilities.

Our goal is to provide each customer with the optimal solution and maintain their satisfaction even after the purchase. At Prima Aktiv GmbH, customers receive the comprehensive package. Individual consulting, easy purchase processing, and our in-house service are some of the components we provide to simplify our customers' lives.

Job Description

We are looking to expand our team and are seeking a Customer Service Representative (m/w/d) in part-time or full-time position.

Responsibilities
  • Processing customer orders, including accepting orders and possibly modifying them
  • Creating invoices for customers
  • Monitoring open orders
  • Planning the delivery of goods to customers
  • Telephonic and written correspondence with sales staff and customers
  • Processing customer complaints, both telephonically and in writing
  • Monitoring commission levels
  • General office work
Requirements
  • Independent and organized working style
  • Motivation and willingness to develop oneself
  • Reliability and friendliness in dealing with customers and colleagues
  • Completed commercial training
  • Experience in the described field is an advantage
Benefits

You will receive an intensive onboarding process and the opportunity to bring in your own ideas from the start. At Prima Aktiv GmbH, you can expect a positive work environment. A performance-based salary and an unlimited employment contract are, of course, a matter of course.

If you are looking for a job where you can grow beyond yourself, bring in your ideas, and contribute to the success of the entire company, then apply to us