Flight Operations Coordinator
Vor 2 Tagen
Job Summary
VistaJet GmbH, a leading private aviation business, seeks a skilled Flight Operations Coordinator to join its Client Services team. Located in Hamburg, Germany, this role is part of a dynamic and growing organization.
About the Role
The successful candidate will be responsible for handling flight bookings, ensuring optimal service quality and efficiency, and delivering exceptional client experiences. Key responsibilities include maintaining an overview of all flights, observing special restrictions, and anticipating potential issues that may affect the customer experience.
As a Flight Operations Coordinator, you will proactively communicate with clients on operational restrictions and offer suitable alternative options. You will also maintain timely and accurate communication with clients regarding their flights, ensuring that their expectations are aligned with reality.
In addition to these responsibilities, the successful candidate will work closely with the Operational Control Center to coordinate strategic planning and ensure seamless execution of daily flights. This role requires strong organizational skills, attention to detail, and excellent interpersonal abilities.
About VistaJet
VistaJet is part of Vista Global Holding, the world's largest on-demand charter operator. Our Clients have access to a global fleet of over 360 aircraft, offering asset-light solutions for business aviation needs. As a member of our Client Services team, you will be working alongside experienced professionals who share a passion for delivering exceptional customer experiences.
Requirements
- Experience in a Business Aviation environment is preferred;
- Proven track record in a customer service role, with the ability to handle difficult situations while ensuring seamless client experiences;
- Excellent English language skills, including advanced spelling and grammar;
- Able to maintain accuracy and attention to detail, even under pressure.
What We Offer
We are committed to providing opportunities for growth and development within our organization. With a focus on stability, growth, and excellent benefits, we offer a dynamic and rewarding work environment. If you are passionate about delivering exceptional customer experiences and are looking for a new challenge, please apply for this exciting opportunity.
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