Senior Payments Manager

vor 2 Wochen

Berlin, Berlin, Deutschland Omio Vollzeit
Job Description

At Omio, we are rapidly changing the way people travel and we are growing at a fast pace. We're operating at a worldwide level and expanding in new geographies. Our team of over 300 people from more than 45 different countries is driven to change the way we travel worldwide.

We offer transparent pricing and easy booking, making travel planning simple, flexible and personal. With over 800 travel partners across Europe, the US, and Canada, Omio is one of Europe's fastest growing travel tech companies with 27 million monthly users on average. We have raised close to $300 million from renowned investors including Kleiner Perkins Caufield & Byers, Silver Lake Kraftwerk, Kinnevek and Temasek.

Key Responsibilities
  • The Senior Payments Manager is accountable for the delivery of strategic objectives and key results, KPIs and targets.
  • Leads the roadmap, product discovery and strategy for the Payments team with a view to short and long-term success.
  • Responsible for balancing the needs of customers (NPS), Employees (ESS), and Investors (cost) by driving continuous improvement in all three.
  • Drives a culture of continuous improvement and optimisation in Payments both operationally and strategically; conducts duties with a high standard of personal and professional behavior to inspire and challenge colleagues to achieve more.
  • Responsible for day-to-day coaching of the Payments team including direct line management.
  • Leads and is responsible for delivery on specific projects and initiatives as directed by management.
Requirements
  • Minimum of 5 years experience in relevant payments job functions.
  • Deep knowledge and experience in Payments/Fraud/Checkout with trends and regulations, such as chargebacks and PSD2.
  • Passionate about solving customer problems through building a simple and secure booking and payment flow by using the power of technology and automation.
  • Data-savvy with experience in data querying and data analysis. Proficient in Excel/Google Sheets, and SQL.
  • Able to measure the success of a feature post-delivery.
  • Experimental and data driven approach. Able to diagnose problems, trends and recommend an action plan to resolve issues.
  • Passion for customer interaction and a desire to exceed customer's expectations of the product.
  • Strong analytical and quantitative skills with the ability to use data and set metrics to back up assumptions, evaluate outcomes and further improve performance.
  • Proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast paced online environment.
  • Ability to collaborate cross functionally with engineering, sales, design, data analytics, and finance teams to ideate, develop, and launch innovative user-facing features and internal tools.
  • Excellent verbal and written communication skills with demonstrated experience engaging and influencing decision making at all levels within an organization, and in a variety of contexts.
Additional Information

This role is based on-site at Omio's modern and friendly head office in Warschauer Platz, giving you a great environment to learn, grow and develop your career, surround by like-minded colleagues, this role also offers flexible working, 50% home/office.

  • Have an impact. With innovation and smart technology, we are changing the way people travel, and you too can have an impact on this ride.
  • A competitive and attractive compensation package.
  • A diverse team of more than 45 nationalities.

We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender, gender identity, age or disability.

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