Global Payments Expert

vor 1 Woche


Berlin, Berlin, Deutschland Delivery Hero Vollzeit

We are seeking a seasoned professional to drive the optimization and improvement of the user payment experience across various markets. As a Senior Specialist in Payment Acceptance, you will focus on ensuring seamless acceptance and success across all payment methods, including subscriptions and emerging payment channels.

Key Responsibilities:
  • Payments Performance & Optimization: Analyze payment performance data to identify opportunities for optimization, particularly around key metrics like Authorization Rates (AR), Success Rates (SR), and Conversion Rates (mCVR).
  • Stakeholder Management: Engage with senior leadership and collaborate with cross-functional teams across regions and center to align on payments-related goals, initiatives, and strategies.
  • Business Operations Oversight: Oversee regional and local payments operations to ensure adoption of best practices and consistent execution across markets.
  • Payment Integration & Expansion: Support the rollout of new payment methods, features, and system enhancements.
  • Process & Prioritization Management: Lead the process of aligning and prioritizing payments integration needs across various regions.
  • Issue Troubleshooting & Resolution: Monitor payment systems and processes for potential issues and work closely with internal teams and external partners to resolve them.
  • Market & Performance Benchmarking: Regularly assess market trends and performance metrics to ensure the company's payment offerings remain competitive.

As a key member of the Delivery Hero team, you will have the opportunity to drive strategic payments initiatives and collaborate with cross-functional teams to deliver high-impact results.



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