Training and Development Manager

Vor 4 Tagen


Wetzlar, Hessen, Deutschland Bosch Gruppe Vollzeit

We are seeking an experienced Training Manager to lead the development and execution of our comprehensive, global OneCRM training program. This role requires the design and coordination of a multifaceted training approach, including on-site or online training, web-based training, developing different learning formats, knowledge nuggets, and a 'tip of the week' initiative.

Collaboration with Global Process Owners and CRM Product Owners in an agile working program is essential for content development. The ideal candidate has extensive experience in instructional design, technical training, CRM technologies, and a deep understanding of adult learning principles.

  • Design, implement, and manage a versatile global OneCRM training program that leverages various training methods such as on-site training, web-based training, bite-sized learning nuggets, and regular tips and tricks updates.
  • Collaborate with Global Process Owners and CRM Product owners in an agile setup to develop accurate and engaging content for training modules.
  • Establish and maintain a robust 'Train the Trainer' program, ensuring local trainers are adequately prepared to deliver on-site training.
  • Continuously update training material to accommodate frequent new feature releases, ensuring users are up-to-date with the latest OneCRM functionality.
  • Develop and implement methods to measure the effectiveness of the training program, taking feedback into account to facilitate continuous improvement.

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