Service Quality Coordinator
vor 3 Wochen
Unsere Vision
Wir suchen eine vielseitige Persönlichkeit, die sich für die Hotellerie begeistert und Gastfreundschaft in jeder Form versteht. Als Aushilfe Operations Agent (m/w/d) bei DORMERO Hotels in Villingen bist du Teil unseres aufgeschlossenen Teams und unterstützt uns bei der Umsetzung unserer Standards in allen Abteilungen.
Deine Aufgaben
- Anleitung und Kontrolle der operativen Bereiche vor Ort
- Umsetzung unserer DORMERO-Standards in allen Abteilungen
- Erster Ansprechpartner für unsere Gäste
- Reklamationshandling und Behebung dieser
- Dienstplangestaltung / Urlaubsplanung
- Abrechnung der Hotelkasse
- Einbringen deiner Ideen
Deine Qualifikationen
- abgeschlossene Ausbildung aus der Gastronomie / Hotellerie
- PC-Kenntnisse (gerne Hotelprogramme)
- positive Ausstrahlung, freundlich & zuvorkommend
- Qualität liegt dir am Herzen
- fundierte Sprachkenntnisse in Deutsch & Englisch
- flexibel und belastbar
- Teamspirit ist für dich enorm wichtig
- Zuverlässigkeit & Eigeninitiative
Unser Unternehmen
- ein aufgeschlossenes Team aus Jung und Alt
- tolle Chancen innerhalb der Company
- Schulungen / Teamevents
- Mitarbeiterbenefits
- Weihnachts- & Urlaubsgeld
- ein wirklich außergewöhnlicher Arbeitsplatz
- Tattoos und Piercings? Bei uns kein Problem
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