Energy Transition Delivery Expert

vor 1 Monat

Munich, Bayern, Deutschland Octopus Energy Vollzeit

At Octopus Energy, we're revolutionizing the energy sector with an unprecedented rate of change. Our goal is to become a leading global provider of solutions that unlock £30bn in value annually from distributed energy resources (DERs). We're building a Software as a Service (SaaS) subscription business with a global addressable market of billions per annum by digitally connecting hundreds of thousands of DERs with energy markets.

We've already secured a market-leading position and KrakenFlex is a recognized thought leader and innovator in the industry. With the full support and backing of Octopus Energy, an award-winning UK energy supplier, we're excited about our prospects.

Job Overview

We're looking for an experienced Delivery Manager to oversee the delivery of our portfolio of work and help us mature our delivery culture, processes & practices. If you thrive in making things better for customers, building great products, working with technology, and bringing people together to find solutions, then this could be your ideal role.

Key Responsibilities
  • Ensure strategic and bespoke customer projects run smoothly and deliver to plan
  • Coordinate between multiple external parties
  • Keep stakeholders up-to-date with progress, risks & issues clearly communicated
  • Line manage customer experience engineers who are the first port of call for our customers during onboarding and support processes
  • Implement best practice modern customer support processes built upon existing agile & lean practices
Requirements

To succeed in this role, you'll need:

  • Experience of Agile or Lean program delivery at scale, across the product lifecycle
  • Fluent English and German required
  • Technical mindset, experience in the energy supply sector and with customer journeys
  • A deep knowledge of Agile & Lean principles and able to talk confidently about the importance of Agile technical practices, Lean UX and DevOps cultures
  • Established and executed programs of work, managing budgets over £1m/year
  • A track record of being an expert facilitator with extensive experience of developing individuals & teams and navigating conflict
  • Significant experience dealing with corporate customers, setting and managing expectations and effectively dealing with issues
  • Excellent communications, collaboration and presentation skills
  • Effective risk management and negotiation skills - able to balance competing demands to ensure best overall outcome
  • Eye for detail, with a very clear and organized approach to delivery
  • Able to demonstrate significant aptitude for line management: target setting, performance reviews & professional development
  • Strong influencing skills and ability to challenge traditional ways of thinking
What We Offer

We provide an internationally positioned team with flat hierarchies and open and transparent communication. Flexible working hours are encouraged, and we rely on green energy. You can enjoy discounted conditions for electricity or gas tariffs. Share options are available, allowing you to participate in the international success of Octopus Energy Group Ltd. Language training is also provided through Preply. Lease a bicycle at a low price and use Wellpass for exercise. A monthly lunch allowance of 108.45€ is provided via app, along with public transport reimbursement and childcare cost coverage.

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