Department Manager

Vor 6 Tagen


Hamburg, Hamburg, Deutschland Balenciaga Germany GmbH Vollzeit
About the Role

We are seeking a highly skilled Department Manager to join our team at Balenciaga Germany GmbH. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Business Development:
    • Develop and implement sales strategies to achieve business objectives
    • Monitor and analyze sales performance, identifying areas for improvement
    • Lead a team of sales associates to achieve sales targets and provide excellent customer service
    • Build strong relationships with inventory and buying stakeholders to ensure effective stock management
    • Stay up-to-date with market trends and competitor activity
  • Talent Leadership and Development:
    • Create a positive and inclusive work environment that fosters teamwork and collaboration
    • Recruit, develop, and retain top talent to drive business success
    • Motivate and challenge the team to achieve sales targets and improve customer satisfaction
    • Support the store manager in creating a high-performing team that is knowledgeable about the fashion industry
  • Brand Promotion:
    • Act as a brand ambassador, promoting the Balenciaga culture and values
    • Ensure consistent execution of the Balenciaga signature and client experience
    • Develop and implement strategies to attract and retain high-value clients
  • Process Management:
    • Ensure compliance with legal, safety, security, and sustainability requirements
    • Develop and implement processes to improve efficiency and effectiveness
    • Monitor and analyze key performance indicators (KPIs) to drive business improvement
Requirements
  • Proven experience in a managerial role in the luxury retail industry
  • Strong knowledge of the fashion industry and market trends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluency in English and German
About Balenciaga Germany GmbH

At Balenciaga, we are committed to fostering a diverse and inclusive workplace. We believe that diversity enriches our workplace and client experience. As an equal opportunity employer, we welcome applications from all qualified candidates and select our talents based on competencies and alignment with our brand behaviors.


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