Aktuelle Jobs im Zusammenhang mit IT Infrastructure Services Team Lead - Düsseldorf, Nordrhein-Westfalen - Intersnack
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IT Infrastructure Services Team Lead
vor 1 Monat
Transformative Leadership Opportunity
Intersnack IT invites you to assume a key leadership role in shaping our IT infrastructure strategy. As a seasoned expert, you will spearhead our team, driving growth and excellence in a dynamic, international environment.
Key Responsibilities
- Lead a team of 6 internal staff and 3 external consultants, collaborating with local IT teams across 14 Management Units.
- Manage third-party service providers for IT operations, external partners, consultants, and vendors in areas such as networks, end-user computing, data centres, groupware messaging, and infrastructure security.
- Act as a Business Partner for internal IT teams and a consulting partner for strategic IT decisions within the company.
- Develop and implement strategies in alignment with other teams to achieve project goals, adhering to responsibilities and project milestones.
- Establish and maintain IT infrastructure, Security, and governance standards, collaborating with specialists for detailed execution.
- Work with globally distributed, cross-functional teams on IT Infrastructure projects as group-wide IT Infrastructure Accountable.
- Be accountable for infrastructure operations (including SLA/KPI/BCM reporting, Knowledge Management, and Documentation) and improvement (technically, commercially, service-wise).
- Assist in major incident management as a problem solver and act as a member of escalation bridges.
- Responsible for sponsoring and driving Intersnack's transformation from decentralised to centralised IT provisioning and related projects, including post-delivery optimisation.
Requirements
- Technical and/or business degree (graduate level preferred) with 5+ years of experience, including similar roles or responsibilities.
- A minimum of 5 years' experience in the IT Infrastructure Management area, with a desirable 5 years of leadership experience managing multinational teams, vendors, and locations.
- Technical understanding and delivering solutions across the IT Infrastructure domain, especially Networks (e.g. Cisco), SD-WAN, public/private Cloud, Telephony, outsourced environments, and shared services (primarily Microsoft based with Active Directory & Azure), Security (e.g. ISO2700X) and GRC.
- Strong initiative, organisational skills, and ability to work autonomously and cross-functionally while remaining flexible to changing tasks, priorities, roles, and responsibilities.
- Advantageous candidates hold one of the following certifications: ITIL (V4 desired), Prince 2, TOGAF, or a comparable qualification.
- A strong command of spoken and written English is a must, and knowledge of German is a plus.
Important Note
Please be aware that a valid work and residence permit is required for non-EU applicants for this position.
