IT Infrastructure Services Team Lead

vor 3 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG Vollzeit

We are seeking a seasoned IT professional to spearhead our IT infrastructure team. As a Team Lead IT Infrastructure Services, you will be responsible for the strategic development, operational management, and leadership of our IT infrastructure team.

Key Responsibilities:

  • Lead a team of 6 internal staff and 3 external consultants, while coordinating with the local IT teams of 14 Management Units.
  • Manage third-party service providers for the IT operations portfolio, external partners, consultants, and vendors in the areas of networks, end-user computing, data centres, groupware messaging and infrastructure security.
  • Serve as a Business Partner for other internal IT teams and a consulting partner for strategic IT decisions within the company.
  • Develop and take ownership of strategies in alignment with other teams to achieve project goals, adhering to their responsibilities and project milestones.
  • Lead the Team in establishing and maintaining IT infrastructure, Security, and governance standards, collaborating with specialists for detailed execution.
  • Work with globally distributed, cross-functional teams on IT Infrastructure projects as group-wide IT Infrastructure Accountable.
  • Be accountable for infrastructure operations (including SLA/KPI/BCM reporting, Knowledge Management and Documentation) and improvement (technically, commercially, service-wise).
  • Act as a member of escalation bridges, assisting in major incident management as a problem solver.
  • Responsible for sponsoring and driving Intersnack's transformation from decentralised to centralised IT provisioning and related projects, including post-delivery optimisation.

Requirements:

  • Technical and/or business degree (graduate level preferred) with 5+ years of experience, including similar roles or responsibilities.
  • A minimum of 5 years' experience in the IT Infrastructure Management area, with a desirable 5 years of leadership experience managing multinational teams, vendors, and locations.
  • Technical understanding and delivering solutions across the IT Infrastructure domain, especially Networks (e.g. Cisco), SD-WAN, public/private Cloud, Telephony, outsourced environments and shared services (primarily Microsoft based with Active Directory & Azure), Security (e.g. ISO2700X) and GRC.
  • Strong initiative, organisational skills, and ability to work autonomously and cross-functionally while remaining flexible to changing tasks, priorities, roles, and responsibilities.
  • Advantageous candidates hold one of the following certifications: ITIL (V4 desired), Prince 2, TOGAF, or a comparable qualification.
  • A strong command of spoken and written English is a must, and knowledge of German is a plus.

About Intersnack IT KG:

Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG's group of companies and a sister company to Intersnack Group. Established from the international harmonisation and centralisation of Intersnack Group's IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It's our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack's requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack's business strategy. Explore exciting career opportunities and learn more by visiting our website at Intersnack IT KG

About Intersnack Group:

Intersnack has become one of Europe's leading savory snacks producers by 'creating happy snacking moments' in people's lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Successful and sustainably growing, our turnover in 2022 was more than €3.7bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 42 production sites and a total workforce of approximately 14,000 people. For further company insights, please visit the following link: Intersnack Group Overview

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