Technical Solutions Expert

vor 4 Wochen

Berlin, Berlin, Deutschland Insider Vollzeit

Job Overview

We are seeking a highly skilled Technical Solutions Expert to join our team at Insider. As a key member of our sales team, you will be responsible for developing deep relationships with our clients and providing them with tailored solutions to meet their business needs.

Key Responsibilities

  • Develop a deep understanding of our clients' goals and requirements to effectively articulate Insider's value proposition.
  • Engage with clients as a trusted advisor during the pre-sales process, providing expert guidance and support.
  • Contribute to the sales strategy by connecting clients' requirements with Insider's platform and products.
  • Craft personalized demos and presentations to pitch to business and technical audiences.
  • Take the lead on internal coordination for responding to technical parts of RFIs/RFPs.
  • Maintain awareness of product roadmap and new features, sharing market insights with the Product Management Team.
  • Ensure a smooth onboarding experience for new clients by handing them over to the Insider Customer Success Team.
  • Support the sales team in creating personalized decks and use cases when required.

Requirements

  • Minimum 3 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles requiring a strong mix of technical and client-facing skills.
  • Excellent verbal and written communication skills, with a focus on capturing requirements and use cases, developing solutions, and articulating business value.
  • Successful track record of selling SaaS applications into complex enterprise environments.
  • Technical understanding of SaaS solutions, architecture, and modern business applications, including development frameworks (Web & App) and integrations (APIs).
  • Ability to coordinate various parties with different backgrounds to solve business and technical problems.
  • Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team's execution of the sales process.

What We Offer

  • A chance to work in an international, diverse, and inclusive environment.
  • Access to a limitless network across the globe.
  • A chance to become a Shareowner with Insider's Shareowner System.
  • Participation in an industry shaping the future of customer experiences.
  • Competitive compensation packages.
  • Access to many hard and soft skills training to help improve and challenge yourself.
  • Weekly training on Insider's Sales University, featuring industry leaders.
  • Access to Udemy's business plan, with over 10,000 courses to satisfy your hunger for knowledge.
  • Space to share your skills and deliver training and workshops if you wish.
  • Fun team activities.
  • No dress code.

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