IT Service Engineer
vor 3 Wochen
We are seeking a skilled IT Service Engineer to join our Aviation Software team. As a successful candidate, you will provide technical IT support to our customers during the implementation, installation, and configuration phases of our Industry 4.0 software product family.
Key Responsibilities:- Provide technical IT support to customers during the implementation, installation, and configuration phases of our software product family
- Support a close customer base with specific contact persons in a cross-functional team
- Provide important technical support regarding the customer's production-critical infrastructure
- Coordinate and implement complex updates and analyze possible faults in customer systems via remote maintenance in close cooperation with our development department
- Shape the conceptual design and implementation of process and product improvements
- Completed training as an IT specialist in system integration or a degree in the field of (business) informatics, mathematics, or similar
- Career starters are welcome, 2-3 years of professional experience as IT-Support Specialist, IT Customer Support, or Software Support Engineer are a plus
- Confident in working with Windows and Linux operating systems and Office applications
- Experience in BATCH/PowerShell programming, Oracle, and PostgreSQL databases (SQL) and cloud experience is an advantage
- First experiences with remote maintenance connections and virtual machines are a plus
- Customer-centric work ethic, good communication skills, and a solution- and customer-oriented work style
- Good German language skills (min. B2) as well as fluent written and spoken English skills
- Flexible working hours, up to 75% remote work, workation, sabbatical
- U3 daycare as well as childcare subsidy
- Urban Sports Club membership and other health/sports offers e.g. bike leasing
- Long-term development prospects with a wide range of further training opportunities
- Varied, healthy, and subsidized lunch in our canteen
- Large INFORM summer party, company, and team events as well as a Christmas party
Sarah Theißen
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